Legal Notice

Legal Notice

Information about the operator of the Ellanook online store.

Operator

  • Company: NOVERA GLOBAL COMMERCE LIMITED (a company incorporated in Hong Kong)
  • Registered and mailing address: RM B, UNIT 9, 7/F, WAH SHING CENTRE, NO.11 SHING YIP STREET, KWUN TONG, HONG KONG
  • Brand: Ellanook
  • Website: ellanook.com
  • Email: sales@ellanook.com

Governing law

This website and any purchases made through it are governed by the laws of the Hong Kong Special Administrative Region, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

Online dispute resolution (EU)

The European Commission provides information on online dispute resolution at https://ec.europa.eu/consumers/odr. If you have a concern about an order, please contact us first at sales@ellanook.com so we can try to resolve it directly.

Last updated: October 2026